DFP Professional Forum - Handling Difficult Conversations - Melbourne
Sofitel Melbourne On Collins, 25 Collins Street Melbourne DFP Forum, Handling Difficult Conversations
In today’s changing world, how do you handle difficult conversations as a leader, effectively?
This workshop will help you understand how to approach and structure difficult conversations with staff.
You will learn techniques to deal with difficult moments in these conversations and have the opportunity to put these into practice.
The workshop will cover the following conversation types:
- Dealing with absenteeism
- Delivering bad news
- Delivering constructive performance feedback
- Approaching the topic of bullying
The Facilitator
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Rebecca Cushway is a workplace psychologist and Managing Director of Careers Excelled. Rebecca has 15 years experience working with corporate organisations throughout Australia on Cultural Change, Leadership Development, Team Building,Talent Management and a range of learning and development programs across industries. |