We have exciting opportunities to join a fun and vibrant call centre environment. Our client is a leading provider within the utilities industry and currently service over 3 million customers within Australia & the Pacific!

This call centre outshines the rest - innovative and dynamic with a warm, positive company culture.

The Job Opportunity:

You will be working in an inbound sales team, where your focus will be on assisting customers and resolving queries and selling products. There is no outbound cold calling. Acting as the face of the company, you will provide a professional, efficient service; taking ownership to achieve an efficient and positive outcome. You will endeavour to meet customer satisfaction objectives by offering appropriate solutions to customers.

We have multiple positions available in the inbound sales teams.

Initial training will be conducted during business hours and will provide you with the knowledge that you will need to hit the ground running!

All candidates must be available to work between 7:00am to 7:00pm Monday - Friday (35 hours p/wk)

What we need:

These are challenging roles requiring versatility, flexibility and resilience. We need people who can work hard and have fun doing it! A positive attitude and the ability to take initiative. Essential skills include a very good phone voice and clear articulate spoken English, a can-do attitude, ability to manage conflict and personal resilience.

In addition:

• Must be prepared to do sales.
• Great problem solving skills & outstanding communication skills
• The desire to achieve results and work to targets / kpi’s
• Computer literacy and accurate keyboarding skills
• Excellent attendance and punctuality

In return you will be offered:

• Attractive pay
• Training and on-going support
• Warm, positive and team orientated culture
• Exposure to leading technology and resources

We are interested in talking to applicants from a variety of backgrounds including: retail, hospitality, admin, sales etc.

Sounds interesting? Apply now!

Queries can be directed to Alison or Emma on (08) 8400 4400