Managing Complex Workforce Payrolling at Scale
Background
The client required a payrolling partner capable of supporting a national workforce across multiple locations and role types. The engagement required a structured transition approach, robust onboarding processes and ongoing workforce support to ensure compliance, contractor engagement and operational continuity.
Our Approach
Acting as an extension of the client's workforce management function, DFP worked collaboratively with stakeholders to establish transition plans, onboarding frameworks and payroll processes aligned to operational and compliance requirements. Through dedicated payroll, finance, compliance and account management specialists, DFP supported every stage of the contractor lifecycle, from onboarding and induction through to ongoing workforce management and contractor support.
Key activities included:
Joint transition planning and implementation activities.
Contractor onboarding and employment administration.
Payroll management and workforce administration.
Candidate and contractor support, engagement and issue resolution.
Work health and safety inductions and compliance monitoring.
Talent pool management and workforce scalability support.
Outcomes
DFP's payrolling and workforce management model enabled efficient onboarding, payrolling and support of a nationally distributed temporary workforce while maintaining compliance, contractor engagement and service quality:
Payrolled 250 temporary workers nationally through a dedicated payroll services project.
Managed the payrolling of approximately 100 additional workers referred through a related workforce engagement project.
Implemented onboarding processes for approximately 800 temporary workers through secure digital onboarding portals and client-specific microsites.
Supported workforce mobilisation across multiple locations nationally and accommodated fluctuating workforce demand requirements.
Delivered contractor onboarding, compliance management and workforce support services through a structured employee lifecycle approach.
Maintained a strong focus on contractor wellbeing, engagement and retention through ongoing support, feedback mechanisms and workforce initiatives.
