Specialist Scribing Across Technical and Executive Roles
Background
The government department, operating in the financial regulation sector, required flexible assessment support services to complement its internal recruitment capability across a diverse range of technical, specialist and senior executive roles ranging from APS to Senior Executive Service.
DFP was engaged to provide unbundled recruitment services, with a focus on shortlisting, interview scribing, referee checking and selection reporting.
Our Approach
Acting as an extension of the department's recruitment function, DFP collaborated closely with panels and internal recruitment teams to understand requirements, align with compliance requirements and confirm reporting specifications. This preparation, combined with interview coordination, scribing, referee checking and selection reporting, supported a consistent and merit-based approach across a diverse range of recruitment exercises.
Key activities included:
Export candidate application data from departmental erecruitment system.
Application review and shortlisting.
Interview scheduling and candidate outcome notifications via erecruitment system.
Coordinate panel availability.
Interview scribing and panel support across specialist and senior positions.
Independent panel member services.
Referee checking via erecruitment system.
Selection reporting.
Recruitment project coordination and stakeholder support.
Outcomes
DFP's specialist recruitment support services enabled the department to efficiently manage recruitment activities while maintaining consistency, compliance and service quality:
Since 2024, DFP's partnership with the department has resulted in:
Supported over 80 unique recruitment processes across Australia.
Managed over 900 interviews, including scribing, referee checking, and selection report preparation.
Delivered shortlisting services across 20 unique recruitment processes between April 2025 and April 2026, assessing more than 5,000 candidate applications.
Conducted senior executive recruitment activities, including shortlisting, scribing, referee checking and assessment reporting, in accordance with departmental requirements.
Served as an independent panel member across eight recruitment processes, providing objective assessment and selection support.
Consistently achieved all contracted service level requirements for shortlisting, interview scheduling, referee checks, and selection reporting.
