Job description
DFP Recruitment is a preferred supplier for Federal Government and is proudly working with our client who is seeking multiple Administrators with great customer service to provide support to the team which will include a mix of inbound calls and administrative tasks.
Your responsibilities will include:
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.
Your responsibilities will include:
- Processing applications.
- Calculate entitlements for payments.
- Handle and respond to telephone and written queries.
- Administrative duties including mail and record management and other adhoc tasks as required.
- Liaise with internal and external stakeholders.
- Strong administrative experience including working with figures
- Call centre experience
- Demonstrated experience handling sensitive information
- Communicate professionally, discretely and respectfully
- Ability to build relationships and engage with diverse groups of people
- Having worked within Banking or Government sector will be advantageous
- Must be an Australian Citizen and willing to undertake a National Police Clearance
- Full Time Hours - 37.5 hours per week
- Receive ongoing and comprehensive training
- Attractive Hourly Rate - $39.00 per hour + super
- Supportive team, with a positive culture
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.