Job description
We are seeking multiple experienced Pharmacy Assistants to join our client who is a Federal Government Agency. The position would perfectly suit someone who has experience as a Pharmacy Assistant in a hospital or community setting wanting to branch out into the public sector.
The Role and Responsibilities
You will be operating in a call centre environment answering queries and providing relevant information regarding the Australian Government’s Pharmaceutical Benefits Scheme (PBS).
You’ll provide high quality customer service and timely advice for pharmaceutical issues, and liaising with a range of both internal and external stakeholders.
About You
Effective communication and the ability to build positive working relationships with relevant stakeholders will be critical to your success in this role.
In addition, you will demonstrate the following:
Successful candidates must be Australian Citizens and be willing to undertake a National Police Clearance.
If this role sounds like something you’d be interested in and you want to join a team that’s supportive, with a great culture then please don’t wait and apply now!
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.
The Role and Responsibilities
You will be operating in a call centre environment answering queries and providing relevant information regarding the Australian Government’s Pharmaceutical Benefits Scheme (PBS).
You’ll provide high quality customer service and timely advice for pharmaceutical issues, and liaising with a range of both internal and external stakeholders.
About You
Effective communication and the ability to build positive working relationships with relevant stakeholders will be critical to your success in this role.
In addition, you will demonstrate the following:
- Experience as a Pharmacy Assistant
- A minimum Certificate III in Community Pharmacy or equivalent qualifications
- A good understanding of the Australian Government Pharmaceutical Benefits Scheme (PBS)
- Ability to demonstrated sound judgment and ability to work in a fast paced environment
- Excellent computer skills / the ability to learn new systems
- Demonstrated excellent written and verbal communication skills
- Strong interpersonal and organisational skills.
- A competitive hourly rate - $39 per hour + super
- 6 – 8 week induction
- Ongoing training and development
- Hybrid WFH following training period
- Full time hours – Monday to Friday + On Call Once a Month
Successful candidates must be Australian Citizens and be willing to undertake a National Police Clearance.
If this role sounds like something you’d be interested in and you want to join a team that’s supportive, with a great culture then please don’t wait and apply now!
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.