Job description
The Opportunity
We are looking for APS5 Reportable Incident Officers to join a Government Agency based in Melbourne CBD. This is a three month assignment with a strong chance of extension, and will be APS5 equivalent paying $48.21 per hour plus super.
The Role
This Government agency works with people with disability, providers, and the community to deliver nationally consistent, responsive, and effective regulation of service providers.
The Reportable Incidents Officer will be part of a dedicated team that monitors the response of registered providers to adequately manage any immediate risk to a person’s safety and wellbeing, undertake assessment and investigation of the incident and follow up appropriately.
Responsibilities
Our ideal candidate will have regulatory, compliance and analytical experience along with strong communication and customer service skills.
If you are interested in this role, please APPLY NOW or call DFP Recruitment on 03 8632 9900 for more information.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.
We are looking for APS5 Reportable Incident Officers to join a Government Agency based in Melbourne CBD. This is a three month assignment with a strong chance of extension, and will be APS5 equivalent paying $48.21 per hour plus super.
The Role
This Government agency works with people with disability, providers, and the community to deliver nationally consistent, responsive, and effective regulation of service providers.
The Reportable Incidents Officer will be part of a dedicated team that monitors the response of registered providers to adequately manage any immediate risk to a person’s safety and wellbeing, undertake assessment and investigation of the incident and follow up appropriately.
Responsibilities
- Support the implementation, operation and monitoring of the reportable incidents handling function.
- Assist with the management of a caseload of incidents, including engaging with providers, and liaising regularly with managers as to the management of caseload.
- Support the development of advice to the Branch Manager about trends, issues, individuals of concern and inadequate investigations by service providers.
- Support the education and training function for providers in identifying incidents, preventing, and effectively responding to abuse, and neglect of people with disability.
- Develop productive working relationships with a range of stakeholders to facilitate the work of the reportable incidents handling function, and the federal government department more broadly.
Our ideal candidate will have regulatory, compliance and analytical experience along with strong communication and customer service skills.
- Experience developing influential working relationships with a wide range of stakeholders both internal and external.
- Sound analytical skills to evaluate reportable incidents, complaints and related issues and contribute to solutions, advice, and capacity building.
- Highly developed organisation skills, with the ability to work in a high-volume environment and the capacity to manage competing demands and to meet deadlines.
- The ability, and the confidence, to make sound judgements and decisions based on thorough research, problem-solving, innovation and evidence-based practice, to achieve the objectives
- Hold Australian citizenship at time of application.
- Be willing to undergo an Australian Federal Police check.
- Be willing and eligible to obtain a security clearance to the level applicable to the position.
If you are interested in this role, please APPLY NOW or call DFP Recruitment on 03 8632 9900 for more information.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.