Job description
We are currently partnering with a large South Australian public sector organisation to recruit an experienced Fees & Projects Lead for a 12‑month term contract within a high‑volume service delivery environment.
This is a senior operational leadership role, suited to an individual who enjoys leading teams, improving systems and processes, and delivering accurate, compliant financial and billing services in a complex organisation.
About the role
Reporting to a senior manager, you will lead a team of four and be responsible for overseeing fee‑related operations while also delivering projects and continuous improvement initiatives that enhance service delivery and operational efficiency.
Key responsibilities include:
To be successful, you will bring strong leadership capability and experience working in a finance, billing, or operational service delivery environment, ideally within government or another large, regulated organisation.
You will demonstrate:
Apply now with your resume outlining your relevant experience and availability.
Shortlisted candidates will be contacted by a consultant to discuss next steps.
For further enquiries, please email shaines@dfp.com.au
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
This is a senior operational leadership role, suited to an individual who enjoys leading teams, improving systems and processes, and delivering accurate, compliant financial and billing services in a complex organisation.
About the role
Reporting to a senior manager, you will lead a team of four and be responsible for overseeing fee‑related operations while also delivering projects and continuous improvement initiatives that enhance service delivery and operational efficiency.
Key responsibilities include:
- Leading and managing the day‑to‑day delivery of billing, invoicing and fee‑related services
- Ensuring accuracy, compliance and integrity of financial and transactional data across systems
- Managing staff performance, capability development, cross‑skilling and succession planning
- Acting as an escalation point for complex enquiries and issues
- Interpreting contracts and agreements to ensure correct billing and reporting outcomes
- Planning, coordinating and delivering projects and business improvement initiatives
- Undertaking complex analysis and preparing reports, recommendations and briefings for senior stakeholders
- Developing and maintaining procedures, guidance material and reference documentation to support consistent service delivery
To be successful, you will bring strong leadership capability and experience working in a finance, billing, or operational service delivery environment, ideally within government or another large, regulated organisation.
You will demonstrate:
- Significant experience managing fee, billing, invoicing or payment‑related programs and services
- Proven people leadership experience, including performance management and team development
- Experience leading projects and change initiatives that improve systems and processes
- Strong knowledge of financial practices, accounting principles and governance requirements
- Well‑developed analytical and problem‑solving skills
- High‑level written and verbal communication skills, with the ability to influence and advise at senior levels
- An understanding of, or commitment to, Aboriginal culture and community
- Experience working with large enterprise financial or billing systems will be highly regarded
Apply now with your resume outlining your relevant experience and availability.
Shortlisted candidates will be contacted by a consultant to discuss next steps.
For further enquiries, please email shaines@dfp.com.au
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
