Job description
DFP Recruitment is seeking experienced Complex Case Managers to join our client who is a Federal Government department.
As a Complex Case Manager, you will be responsible for supporting the provision of high quality, client-centric, trauma informed case management practice. You’ll manage a case load of complex clients and provide support and advise as required to other Complex Case managers.
You will utilise your experience gained in case management/clinical settings, working with clients with mental health conditions, vulnerabilities and/or complex co-morbidities. You’ll be experienced in considering the social determinants of health and wellbeing and using the domains of wellbeing.
Some responsibilities may include but not limited to:
To be successful you must have the following:
Desirable expertise:
The successful applicants will be either located in Melbourne, Adelaide or Brisbane and will be offered a 12-month assignment with further extensions highly likely.
If you have the relevant skills and experience and are looking for a supportive, great team, please submit your application now.
If you have more questions please call Mel Ireland at DFP Recruitment on 0406 436 464.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.
As a Complex Case Manager, you will be responsible for supporting the provision of high quality, client-centric, trauma informed case management practice. You’ll manage a case load of complex clients and provide support and advise as required to other Complex Case managers.
You will utilise your experience gained in case management/clinical settings, working with clients with mental health conditions, vulnerabilities and/or complex co-morbidities. You’ll be experienced in considering the social determinants of health and wellbeing and using the domains of wellbeing.
Some responsibilities may include but not limited to:
- Provide an escalation point for clients at serious risk of harm to self or others
- Provide specialised case management and/or clinical expertise
- Manage a case load of complex clients (approximately 20)
- Undertake client assessments including intake assessments and risk assessments.
- Preparation of high-level client summaries and briefs
To be successful you must have the following:
- Tertiary qualification in a relevant health field including Nursing, Psychologist, Occupational Therapy or Social Work.
- Registration with AHPRA or AASW is highly desirable
- 2 – 5 years’ experience working as a case manager
- Extensive experience working within a mental health or community case management setting, including working with people who present with complex mental health conditions.
- Experience in coordinating and assisting in the management of a caseload of complex and potentially at-risk clients in community mental health teams.
- Excellent written and oral communication skills, including capacity to liaise with and develop productive relationships with other organisations
- Experience and interest in triage, assessment, and case management via telephone.
Desirable expertise:
- Experience in working with military or veteran mental health services.
- Expertise in supporting clients experiencing the impacts of substance abuse, mood, and anxiety disorders (including PTSD).
- Experience with and understanding of the principles of Trauma Informed Care.
- Experience working with clients with challenging behavioural presentations.
The successful applicants will be either located in Melbourne, Adelaide or Brisbane and will be offered a 12-month assignment with further extensions highly likely.
If you have the relevant skills and experience and are looking for a supportive, great team, please submit your application now.
If you have more questions please call Mel Ireland at DFP Recruitment on 0406 436 464.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.