Job description
Our client, IMED Radiology – one of Australia’s leading medical imaging networks are looking for exceptional customer service agents to join their Mt Waverley team!
This is an exciting opportunity to join a health focused organisation that prides itself on creating a supportive and caring working environment! Due to continuous business growth successful candidates will be rewarded with a full training program, attractive salary packaging, potential to earn penalty rates and career progression and development pathways!
Your responsibilities will incorporate:
For a private and confidential discussion please contact our Mulgrave office on 03 8545 7500 and apply online today.
* Please note only shortlisted candidates will be contacted.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.
This is an exciting opportunity to join a health focused organisation that prides itself on creating a supportive and caring working environment! Due to continuous business growth successful candidates will be rewarded with a full training program, attractive salary packaging, potential to earn penalty rates and career progression and development pathways!
Your responsibilities will incorporate:
- Proactively respond to a range of enquiries from patients, carers and customers
- Manage appointment bookings and requests
- Communication of private and sensitive information to stakeholders, ensuring accuracy in transferring information.
- Accurate record keeping with a focus on quality and accuracy of data
- Experience in a customer service and/or call centre environment
- Experience in the medical environment highly advantageous
- Professional written and verbal communication skills
- High-level problem-solving skills with detail focus
- Exceptional interpersonal skills with the ability to build strong working relationships.
For a private and confidential discussion please contact our Mulgrave office on 03 8545 7500 and apply online today.
* Please note only shortlisted candidates will be contacted.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.