Job description
About the Client
Our client is a well-established national retail organisation within the health and wellness sector, supporting a large network of community-based partners across Australia. With a strong reputation for delivering customer-focused services and programs, the organisation operates in a fast-paced, highly collaborative environment.
About the Role
We are seeking an experienced Pharmacy Services Support Lead to join our client on a contract basis. Based in Melbourne, this role is responsible for supporting the coordination and delivery of key programs across a national partner network.
You will manage multiple workstreams, support reporting and data analysis, and act as a key liaison between internal teams and external stakeholders. This role suits a highly organised professional who thrives in a dynamic environment and can work both independently and collaboratively.
Key Responsibilities
If this sounds like the role for you then please apply now or send your CV to lkaronias@dfp.com.au
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
Our client is a well-established national retail organisation within the health and wellness sector, supporting a large network of community-based partners across Australia. With a strong reputation for delivering customer-focused services and programs, the organisation operates in a fast-paced, highly collaborative environment.
About the Role
We are seeking an experienced Pharmacy Services Support Lead to join our client on a contract basis. Based in Melbourne, this role is responsible for supporting the coordination and delivery of key programs across a national partner network.
You will manage multiple workstreams, support reporting and data analysis, and act as a key liaison between internal teams and external stakeholders. This role suits a highly organised professional who thrives in a dynamic environment and can work both independently and collaboratively.
Key Responsibilities
- Coordinate and manage multiple program workstreams, ensuring timelines and deliverables are met
- Prepare, analyse, and distribute reports using advanced Excel skills
- Maintain accurate records and ensure high-quality data management and documentation
- Respond to stakeholder and partner queries within agreed service levels, escalating where required
- Liaise with external partners and internal teams to support program delivery
- Support invoice, voucher, and reporting processes as required
- Contribute to process improvements and support team transition activities
- Proven experience in an administrative or coordination role, ideally within health, retail, or a regulated environment
- Advanced Excel skills with demonstrated experience in reporting and data analysis
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Excellent communication skills with the ability to engage stakeholders at all levels
- High attention to detail and accuracy, particularly in data handling
- Ability to work autonomously and within a small, fast-paced team
- Proficiency in Microsoft 365 (Teams, Excel, Outlook, SharePoint)
- Experience with learning management systems or similar platforms
If this sounds like the role for you then please apply now or send your CV to lkaronias@dfp.com.au
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
