Job description
APS 6 Case Management
One of our clients is now seeking an APS 6 Case Management to join their fast-growing team of talented individuals.
About the role
The position is a leadership position and will have delegated authority and responsibility to resolve issues and risks across a range of activities. The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team Membership within the work area.
Duties
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
- $60.26/Hourly rate, Ex Super
- Deakin, ACT
- 12-month contract (possible extension)
One of our clients is now seeking an APS 6 Case Management to join their fast-growing team of talented individuals.
About the role
The position is a leadership position and will have delegated authority and responsibility to resolve issues and risks across a range of activities. The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team Membership within the work area.
Duties
- Maintaining a considerable level of contact with internal and external stakeholders, providing detailed technical, professional, policy, operational support and advice in relation to complex, difficult or sensitive issues.
- Undertaking end to end case management activities, with appropriate line manager input and oversight.
- Resolving matters through case management of AAT applications in relation to reviewable decisions.
- Undertaking case management of complex AAT matters, undertaking analysis and developing options for early resolution.
- Obtaining necessary information and advice for the effective resolution of AAT matters.
- Applying alternate dispute resolution methods and advocacy skills, resolving applications and reviews, in keeping with the model litigant principles.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding in priority and risk matters, including risk that impact the participant, Scheme sustainability.
- Preparing and building participant plans to reflect funded support.
- Individual Case Management of matters involving risk and vulnerable participants.
- Experience interpreting information and legislation to reach an agreed resolution.
- Decision making skills and the ability to justify decision based on evidence.
- Supports for people with disability.
- The ability to engage easily with a diverse range of people.
- Ability to achieve individual and team goals and targets.
- Applicants must hold Australian citizenship.
- National Criminal History Records Check and completion of the Agency’s screening checks.
- Applications close 28/04/24 and will be submitted on 29/04/24.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.