Field Service Technician

Posted 24 May 2023
Salary$75000 - $80000 per annum, Benefits: Bonus Incentive Scheme
LocationLogan Central
Job type Full time
DisciplineTrades & Services

Job description

Work for a company that has a great culture and lots of benefits - this is an excellent opportunity to work with a global company specialising in home appliances. 
A permanent opportunity has become available for a Field Service Technician to join a global organisation specialising in home appliances. 
This organisation has established an exceptional reputation for delivering high quality products and outstanding service and has placed itself at the forefront of the Australian and NZ Market.
This role will service the Brisbane Metro and Southside area's and carry out quality service repairs at the customer’s premises or in the workshop.
Your responsibilities would incorporate:

Carrying out quality field service repairs at the customers premises or in the workshop
  • Ensure all appliance, repair information and parts usage is documented
  • Working in collaboration with the call planner to optimise work load
  • Maintain order and cleanliness of van and ensure stock is up to date
  • Provide exceptional customer service
  • Management and resolution of customer concerns
  • Ensure all OH&S policies and procedures are adhered to and attend training as required 
To be considered for this position you will demonstrate the following capabilities:
  • Current Disconnect/Reconnect licence or full electrical licence
  • Current Australian Driver's Licence
  • A sound technical knowledge of domestic appliances incorporating the ability to diagnose and rectify faults through effective problem solving skills
  • Exceptional communication and customer service skills
  • A genuine enjoyment of meeting and interacting with new customers
  • Gas and refrigeration license highly regarded 
The benefits of the role:
  • Bonus and commission scheme
  • Vehicle complete with tools including computer and phone
  • Work independently with the full support of training and flexibility of an international company
  • Free yearly health checks
  • Staff discount
This role will be a full-time permanent position commencing ASAP. To be successful for this role you will undergo full background and licence checks.
Please click APPLY to submit your resume for this great opportunity.  For further information, call Katie on 07 3239 2500.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.