Job description
We are seeking experienced APS4 Administration Support Officers for a Federal Government department, located in Greenway ACT. The contract is up to 12 months which includes paid leave and 15.4% superannuation.
APS4 Administration Support Officers provide administrative and operational support to the business teams, working under the support and general direction of senior staff.
What you will do:
If you are interested in this role, please APPLY NOW or call Jane Rippingale at DFP Recruitment on (02) 6162 7333 or email jrippingale@dfp.com.au for further information.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
APS4 Administration Support Officers provide administrative and operational support to the business teams, working under the support and general direction of senior staff.
What you will do:
- complete administrative functions to support the work of the team including ensuring compliance with policy and processes
- assist with monitoring group mailboxes
- develop and maintain stakeholder relationships
- ensure the timely progression of applications to support trauma informed best practice
- demonstrate self-awareness and ability to self-manage in a complex, changing environment whilst in a diverse team with high workload in a high-risk environment.
- maintains a well-developed understanding of relevant legislation and policy frameworks
- demonstrates empathy and understanding and communicates effectively in a trauma informed way
- assists in building a culture that is supportive of staff and your own wellbeing
- possesses strong communication skills and follows directions
- manages workload effectively to meet deadlines and targets of the team
- communicates confidently and presents messages in a clear, concise and articulate way
- applies legislation, policies, procedures and information management requirements.
- Use Case Management system to code an Independent Decision Maker’s determination
- Draft documents and use information sources available for accuracy
- Print letters for posting
- Monitor group mailboxes and ensure progression of allocated work
- Support process for documents being moved into Case Manager and the validation of these documents
- Retrieval and storage of hard copy applications from our stakeholder
- Support progression of acceptance documents for applicant payments
If you are interested in this role, please APPLY NOW or call Jane Rippingale at DFP Recruitment on (02) 6162 7333 or email jrippingale@dfp.com.au for further information.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.