Job description
- 12-months contract with possible extension
- ACT
- Must be able to obtain Baseline
Must be an Australian Citizen
Locations: ACT
Key duties and responsibilities
- Provide hands on Clarizen/Power BI services and administrative support.
- Be the first point of contact for Clarizen/Power BI support the resolution of users’ issues.
- Manage and resolve issue tickets efficiently, ensuring timely resolution and maintaining a high standard of service.
- Manage Clarizen/Power BI and access & licenses: add and remove users, create users' profile and groups.
- Assist project managers and directors with utilising Clarizen/Power BI for their schedule, risks and issues, reports, resource allocation.
- Construct dashboards with accurate reports & perform regular maintenance.
- Perform configuration tasks to uplift tool performance and its development as per the client’s requirements.
- Comply to security measures and standards relevant to Clarizen/Power BI administration, to ensure data integrity.
- Uplift users' skills & contribute to the creation of training materials & training sessions.
- Provide industry best practice recommendations on how to uplift future use of Clarizen/Power BI.
- Collaborate with cross-functional teams to integrate Clarizen/Power BI with other systems & tools as seamless data flow and enhanced functionality.
- Collaborate with business users and report developers to understand requirements to optimise report performance and ensure efficient data retrieval.
The role will suit someone with demonstrated expertise in:
- Navigating and utilising Clarizen/Power BI, showcasing a deep understanding of its features and functionalities.
- Experience transitioning PMO functions into MS Project/Power BI.
- Proven ability to administer and configure Clarizen/Power BI settings, workflows, and user permissions to optimise the platform.
- Strong problem solving and troubleshooting skills to address issues, optimise processes, and ensure the smooth functioning of Clarizen/Power BI for all users.
- Effective communication to liaise between technical and non-technical users, conveying complex concepts in a clear and understandable manner.
- Demonstrate expertise in Power BI around managing and maintaining the Power BI environment to ensure it aligns with the organisation’s needs.
- Demonstrate experience in projects, PMO or business administration, Microsoft, Confluence & Jira.
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or contact Humaira Hashmi on HHashmi@dfp.com.au
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
