Service Officer - Workers Compensation - Goulburn

Posted 02 February 2024
Salary$45 per hour, Benefits: NSW Government
Job type Contract
DisciplineCall Centre OperatorCall Centre & Customer Service

Job description

  • NSW Government opportunity in Goulburn
  • ASAP Start - Initial Contract until January 2025
  • $45 per hour + super (depending on experience)
Our NSW State Government client is currently seeking a Service Officer in Workers Compensation to join their team in Goulburn, NSW for an immediate start role.
The Role
This role will be responsible for processing payments for a large number of workers compensation claims across the Department working closely with key stakeholders to ensure entitlements are processed in accordance with legislative requirements.
You will follow agreed processes to maintain master data within the Department's payroll systems and records within the records management system ensuring changes are authorised within Department delegations, and data accuracy, compliance and availability.
About You
You will maintain knowledge of and interpret employment conditions, entitlements, legislation, awards, policies, procedures. Complete manual calculations and adjustments to ensure the integrity of payments, and entitlements.
You will possess strong customer service and administrative skills, with experience in a similar environment.
Your ability to maintain accuracy in a high volume work environment will also be highly regarded.
To Apply

In order to be considered applicants are required to hold Full Australian Working Rights and if successful will be required undergo a National Police Check.
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Amy on (02) 9200 3671 for more information.
Please Note: Applications closing soon. Only shortlisted applicants will be contacted.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.