Job description
- Location: Parramatta (NSW) or Newcastle (NSW)
- Contract: 12 months with possible extension
- Pay: $55.24 per hour + super
- Citizenship: Australian Citizens only
In this role, you will review funding and access decisions, ensuring fair, transparent, and timely outcomes. You will manage a caseload of review requests, applying legislation, policies, and guidelines to deliver high-quality decisions.
Responsibilities may include but are not limited to:
- Liaise with participants/applicants to gather information about review requests.
- Communicate decisions, review outcomes, and appeal processes clearly and sensitively.
- Prepare evidence-based recommendations and decisions aligned with legislative and policy requirements.
- Manage and prioritise a caseload of internal reviews to meet timeframes.
- Contribute to quality improvement activities that enhance service delivery and efficiency.
- Sound understanding of disability services frameworks, policies, and rights.
- Strong analytical and decision-making skills with the ability to assess evidence and make fair determinations.
- Excellent written and verbal communication skills, with the ability to engage respectfully with people from diverse backgrounds.
- Awareness of issues affecting people with disabilities and sensitivity in supporting their needs.
- Qualifications in law, social work, psychology, disability studies, or a related field.
- Relevant certifications in disability services, case management, or legal studies.
- Previous experience in the disability or social services sector, particularly in case management, advocacy, or decision-making roles.
To be considered for this role, applicants must hold Australian Citizenship.
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Ankita on 02 9200 3683 for more information.
#SCR-ankita-mehta
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
