ICT Project Support Officer

Posted 04 August 2022
Salary$350 - $422.50 per day, Benefits: Potential to WFH 2 Days Per Week
Job type Contract
DisciplineGovernment Federal, Information Technology

Job description

  • Competitive daily rate up to $422.50 per day plus 10.5 percent super
  • Long 12 month contract with view to extend, (extension subject to discretion of client) 
  • Federal Government opportunity located in Perth
The Opportunity 
DFP Recruitment are assisting our Federal Government client, an independent statutory agency responsible for welfare payments for Australians living with disabilities. We are seeking the experience of multiple ICT project support officers to join the ICT Services Branch, within the Office of the CIO. The branch is implementing a major infrastructure and operational transformation which includes a program of work consisting of multiple technology projects. The projects include Identity and Access Management, Desktop, Network, Printing, Security, M365, or Unified Communications disciplines. The ICT Services Project Support Officer role will work to the Program Lead and/or Project Manager in assisting with implementation of these projects, completing necessary tasks, co-ordinating efforts and providing tactical support

As this position is with a Federal Government Agency, applicants are required to be Australian Citizens. 

Duties include; 
  • Support ICT Services Branch Projects by organising meetings, preparing agenda, collecting packs & distributing materials, taking minutes, and recording actions accordingly in such forums such as; individual project meetings, technical workshops, project specific organisational change meetings, scrums, stand-ups and project reviews, and branch portfolio meetings
  • Support Program Lead and Project Managers by updating and maintaining data entry in Clarizen, Confluence, Jira, and any other relevant project management tools.
  • Contribute to the production of various project reports.
  • Production and review of any required or new project artefacts.
  • Maintain register Risks, Issues and Decisions in Clarizen and Confluence.
  • Engage with internal and external stakeholders in a positive and professional manner.
  • Work proactively and collaboratively to resolve problems and achieve business outcomes.
  • Perform any ad-hoc administrative needs.
Essential Criteria*
  • Project Support Officer experience working with one or more relevant technology domains such as Identity and Access Management, Desktop, Network, Printing, Security, M365, or Unified Communications.
  • Experience in assisting to deliver projects in line with Agile Methodologies.
  • Demonstrated ability and experience in using various project management tools, such as Clarizen, Confluence, Jira and all Microsoft Office Suite programs.
  • Proven experience working in a geographically diverse, multi-disciplinary team, building rapport, and managing stakeholder expectations.
*To be considered for this position, you will need to respond to each criteria with a few sentences in your cover letter. 

To Apply 

Applicants will need to be Australian Citizens to be considered for this role.

To apply please click on apply now and follow the prompts, please ensure your CV is in a word format and you include a cover letter responding to the Essential Criteria

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.