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The General Counsel and Investigations Branch is responsible for the administration of all legal, investigation and enforcement matters involving the Commission. This includes but is not limited to the provision of legal advice to the Commission Executive and line managers, development and refinement of legal policy, managing the Commission’s investigations activities, prosecuting Commission enforcement actions, presenting to the Commission’s Compliance and Enforcement Committee and attendance at relevant courts and tribunals.

Investigation officers are responsible for conducting investigations and related compliance actions in accordance with the Commission’s policies and procedures and in accordance with better practice arrangements outlined in the Australian Government Investigations Standards (AGIS).

This includes attending locations where services and supports are supplied, supporting Commission education and information practices, using statutory powers to achieve ongoing compliance and the preparation of reports and briefs to support further action. Compliance activities may result from complaints, reportable incidents, audit reports, referrals or matters developed by the Commissioner.