Job description
- Australia’s largest technology modernisation program
- Contract through to June ’25 plus extensions.
- Canberra Based
Key Responsibilities:
- Deliver change management for complex IT modernisation in line with the Department ECMO framework, managing multiple interdependencies.
- Provide change management expertise to IT and business areas and facilitate identification of change impacts; develop the plans and actions to mitigate the impact of change on people internal and external to the organisation.
- Make and communicate decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures.
- Work closely with key stakeholders from across the agency to develop the necessary products and tools to ensure the changes are implemented effectively and understood by impacted stakeholders.
- Develop knowledge-sharing content in line with requirements identified in change management plan such as user documentation, Service Centre knowledge items and documentation/ instruction, in system text, etc.
- Create, edit and refine change communication materials in line with communication activity plans such as intranet pages, news item, newsletters, flyers, factsheets, videos scripts, presentations and talking points.
Key Skills:
- Understand Agile project delivery framework and have experience in managing IT change within an Agile project or Program.
- Experience in a similar role in a complex IT environment operating in a multidisciplinary team.
- Experience working with Program Managers and Product Owners translating technical requirements into business processes.
- Capability to develop reports/ dashboards in the systems.
- Effective communication, negotiation, and stakeholder management skills, with the ability to influence and engage senior executives and key stakeholders.
- Experience using the Department preferred change methodology, Prosci.
To be considered for this role you must be an Australian Citizen and have the ability to obtain Baseline clearance if you do not already hold it.
To Apply
If you are ready to take on a rewarding challenge and contribute to the success of this organisation, we encourage you to click on "apply now" button with your updated CV in MS Word/ reach me directly Madhuri at mmutyam@dfp.com.au .
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
