Junior Customer Service Administrator

Posted 27 March 2024
Salary$50000 per annum, Benefits: + SUPER
Job type Full time
DisciplineCustomer Service/Call Centre

Job description

Do you have strong customer service experience and looking for your first coporate opportunity utilising your service experience and administrative capabilities?
Look no further! Our client is seeking a dedicated and detail-oriented Customer Service Administrator to join our dynamic team.

Role Overview:
As a Customer Service Administrator you will play a pivotal role in supporting our field services with a range of administration and service focussed tasks.

What We're Looking For:

  • A can-do attitude with exceptional attention to detail.
  • Strong ability to multitask and manage multiple priorities.
  • Customer-centric mindset with excellent communication skills.
  • Collaborative and team-oriented approach.
  • Background in Customer Service is a strong advantage.
  • Desire to exceed expectations and deliver outstanding customer service.
  • Proactive and self-driven nature.
Key Responsibilities:
  • Respond to phone queries from Clients, Field Agents, and suppliers.
  • Assist in day-to-day work scheduling, allocation, and monitoring.
  • Follow up with Clients and sub-contractors to ensure timely commitments.
  • Process invoices and entry of data into the system
Benefits of Joining:
  • Positive and collaborative working environment.
  • Full training provided 
  • Hybrid work from home and on site model
  • Potential for professional growth
  • Commitment to diversity and equal opportunity.
  • Emphasis on creating an inclusive workplace for all backgrounds.
If you're ready to take your customer service skills to the next level and contribute to a thriving team, we encourage you to apply today. 

This role is a full time permanent position, business hours, no weekends! For a further private and confidential discussion please contact Sam or Nat at DFP on 85457500 and apply online.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.