Job description
- Federal Government opportunity in Surry Hills
- 12-month contract
- Hybrid working arrangements available
The Role
The work involves multiple projects spanning a number of current industry-leading technologies, including Salesforce as a core component.
Responsibilities may include but are not limited to:
- Maintain and configure Health Cloud and Service Cloud applications.
- Manage Salesforce Sandboxes and Scratch Org to support development teams.
- Develop and continuously improve standards for Salesforce environment and release management.
- Seek out automation opportunities for improved management of the Salesforce landscape.
- Perform ongoing system administration including maintaining user roles, monitoring application storage, security settings, profiles, sharing rules, workflow rules, and data integrity.
- Troubleshoot identified Salesforce issues and work with external vendors to resolve them.
- Create release plans to deploy projects.
- Maintain platform security.
- Install and configure 3rd party packages.
- Raise support tickets with Salesforce.
- Develop and maintain documentation on processes, policies, and configuration.
- Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
- Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects, and Business Analysts.
- Attend daily stand ups to review and discuss improvements.
The successful candidate will be able to demonstrate the following:
Essential Criteria
- At least 3 years’ experience within Salesforce eco-system.
- Certified Salesforce Admin ADM201, however ADM211 will be a standout.
- Repeated experience in Scrum/Agile methodologies.
- Experience with Salesforce integration into other technology platforms, automating Salesforce Deployments, and Environment Management tasks.
- 'Quality focused' approach to develop, improve, automate, and implement streamlined processes.
- Ability to work in DevOps environment and configure and support CI/CD functions.
- Demonstrable experience in administration and configuration of Salesforce Service Cloud, Einstein Analytics and/or Health Cloud.
- ITIL Foundation Certification and experience.
- Excellent communication skills.
- Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.
In order to be considered applicants are required to hold an Australian Citizenship and either hold or be willing to obtain a Baseline security clearance.
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Madhuri on +61 02 9200 3674 for more information.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
