AO3 Service Officer

Posted 09 September 2025
Salary$50.37 per hour
LocationBrisbane
Job type Temporary
DisciplineGovernment State
ReferenceJO-2509-499117

Job description

Our valued State Government client is seeking motivated professionals to join their busy team on a temporary basis. These roles commence immediately and run through to 19 December 2025, with the potential for extension.
 
You’ll be part of a high-volume team handling email and phone correspondence with internal and external stakeholders. The focus of the role is to negotiate, recover outstanding revenue, and finalise debts efficiently and professionally.
 
To succeed in this role, you will bring: 
  • Strong written and verbal communication skills
  • Proven negotiation or debt collection experience (highly regarded)
  • High attention to detail and sound problem-solving ability
  • Confidence navigating multiple office computer systems to input, manage, retrieve, and analyse data
  • A collaborative approach to working within a team environment
A national criminal history check will be required for successful applicants.
 
If this sounds like the opportunity you’ve been waiting for, call Maria McErlain on 3239 2500 or click APPLY to submit your resume today!

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.