IT and Project Support Officer (APS5)

Posted 29 April 2022
Job type Contract
DisciplineGovernment Federal

Job description

About the Organisation
Australia’s regulatory authority that carries out assessment and monitoring activities to ensure goods available in Australia are of an acceptable standard.
About the role
We are seeking high-performing and motivated IT and Project Support Officer with a passion for problem solving, business improvement and collaboration. This assignment is until 15th September 2023 with a possibility of 12-month extension.
As an IT and Project Support Officer (APS5) your specific duties include:
  • Engage with internal and external stakeholders.
  • Support the day-to-day operations, delivery of an enterprise-wide enquiry management project and IT enhancements.
  • Identify problems, work to resolve them and maintain excellent networks to achieve the deliverable.
  • Contribute to continuous improvement and lead by example in challenging circumstances.
  • Perform analysis and preparing documentation/reports alongside support the development and maintenance of a suite of policies and procedures.
  • Provide surge capacity support for the Enquiry Management Unit.
  • Contribute to standardised communications and knowledge base articles. 
Skills and Experience
A National Police Certificate (obtained within the last 6 months) will be required for the successful candidate.
Australian Citizenship is essential.
Candidates must be able to demonstrate:
  • Excellent communication, interpersonal skills and has an aptitude for collaboration and negotiation with a broad range of stakeholders.
  • Poses high attention to detail and a focus on delivery in a fast-paced environment.
  • High level of computer literacy and the ability to acquire technical working knowledge of IT systems quickly.
  • Posses a well-developed project support, administrative, coordination, analytical and problem-solving skills.
  • Ability to effectively prioritise multiple tasks, respond positively and flexibly to change, and produce quality outputs.
  • Have an ability to create a collaborative and innovative environment to foster continuous improvement and a positive culture within the team.
  • Experience in handling IT Projects and having an understanding or background in a regulatory framework, medicine or science, or the ability to quickly acquire such knowledge will be desirable
  • Technical experience working with IT systems such as Microsoft Dynamics 365 or similar will be desirable 
How to apply
Should you be interested in this role please send your CV via SEEK or call Aureen Vaz on 02 6162 7335 | 0460 360 811 for a confidential discussion ( or email )

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.