Operation Services Support Officer

DFP Recruitment Perth are currently seeking an Operation Services Support Officer for a 3 month contract starting ASAP with our client in Albany.

About the role:

Provide a range of administrative support services in accordance with standards and processes to meet the financial and business needs of the region.

What the role will involve:

General Business Administration      

• Provide services in a range of areas as assigned, including:
• Performing administrative work to schedule & conduct training programs
• Coordinating managed mobile telephone and desk telephony fleet including  Billing Master Reports
• Produce meeting minutes as directed & manage & track actions arising as required
• Perform regional OSH administration tasks including record management for injury management & workers compensation
• Perform regional office administration tasks including visitor inductions; Id cards / building access; entry logs; conference room facilities & amenities areas; Notice boards
• Coordinate management of Office stationery & general Office equipment including sourcing items (i.e. media ads; stationery; catering; venue hire)
• Managing corporate clothing process 

Customer Services    

• Provide an acceptance and referral service for general customer enquiries and day to day business operations including, but not limited to; development service enquiries, plumbing enquiries, locating mains, minor cash receipt duties and where relevant and referral to other departments.

Procurement  

• Procure goods and services (including managing petty cash and using a purchasing card).
• Perform Accounts payable, sundry debt collection, purchasing, Diversified revenue & Debt Recovery and other payments (i.e. ex gratia, insurance claims)

Fleet Management    

• Coordinate the undertaking of vehicle repairs, and coordinating and managing fuel purchases
• Coordinate activities associated with managing a pool of vehicles

Facilities Management          

• Coordinate the Facilities management of office and depots in region Including inspections of offices and depots buildings (not operational asset sites); administering site security (swipe cards; keys) and ensuring adequate site inductions processes are operating
• Responsible for organising general maintenance, service contracts and consumables including coordinating calls out for repairs and servicing.
• Provide ad-hoc local technical assistance for video-conferencing facilities

Information Resources          

• Apply Corporation records and document management policy, procedures and work instructions consistently, liaising with Records Service for clarification and guidance.
• Provide on the job training to new staff as required.
• Maintain Regional Office’s Records management processes including repository, retention & disposal in accordance with corporate guideline 
• Administer the Corporate Document Management System (CDMS).
• Administers all incoming and outgoing mail requirements.
• Process and distribute incoming and outgoing correspondence, documents and files.
• Provide records and document management advice to local users.

Team Membership     

• Schedule own work such that critical activities for the team are completed.
• Ability to learn aspects of other team member roles in order to provide support and relief cover for absences and leave.

Essential Appointment Criteria:

Qualifications and Experience           

• Certificate level qualification in a related discipline and experience in providing business and/or administration services within a large multi disciplined service organisation,  OR relevant experience in providing business and/or administration services within a commercially focussed service organisation

• Knowledge of business administration processes and practices.
• Demonstrated skill in using the MS Office suite of software tools.
• Knowledge of procurement processing using a procurement management system.
• Possessed ability to build and maintain constructive internal working relationships to support delivery of identified business outcomes
• Effective written and verbal communication skills.
• Good conceptual and analytical skills
• Well developed interpersonal and influencing skills.
• Demonstrated ability to participate as a member of a team.

The successful candidate must be willing to undertake a drug and alcohol screen.

If this opportunity sounds like the right fit for you, please apply now with your CV. If you are successful, a member of the team will contact you to discuss the position in detail.


DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.