Reportable Incident Handling Officer

DFP Perth have a fantastic opportunity to work for one of our Federal Government Clients located in Perth CBD within the Disability sector. We are looking for a for a APS5 Reportable Incident Handling Officer on an assignment until end of September with a very strong view for extension.
 
About the Role

APS5 Reportable Incident Handling Officer will be part of a state-based team, with duties including, but not limited to the following:

• Support the implementation, operation and monitoring of the reportable incidents handling function;
• Assess and manage a caseload of incidents by providers, including engaging with providers, where requested, on incidents (including deaths of people with disability) and supporting the Assistant Director in the escalation of incidents for investigation or other action where necessary;
• Support the development of advice to the Branch Manager about trends, issues, individuals of concern and inadequate investigations by service providers, through the assessment and analysis of information gathered during the reportable incidents handling process;
• Support the education and training function for providers in identifying incidents, preventing and effectively responding to abuse, and neglect of people with disability and information about the reportable incidents handling function; and
• Develop productive working relationships with a range of stakeholders to facilitate the work of the reportable incidents handling function.
• Related/connected duties as required.

Ideal candidates will have experience in a similar role, or the ability to demonstrate that they possess:

• Previous experience in a reportable incident’s environment, managing moderately complex incidents affecting the safety and wellbeing of participants to a high standard.
• Ability to develop and maintain influential working relationships with a wide range of stakeholders both internal and external.
• A well-developed understanding of processes designed to manage incidents affecting the safety and wellbeing of participants and achieve positive outcomes.
• Strong analytical skills including a capacity to evaluate incidents affecting the safety and wellbeing and related issues and contribute to solutions, advice, and capacity building.
• Ability to identify and communicate opportunities for continuous improvement to achieve quality outcomes.
• Excellent written and oral communication skills including the capacity to produce detailed briefings and correspondence.
• Highly developed organisational skills including the capacity to manage competing demands and to meet deadlines.
• The ability, and the confidence, to make sound judgements and decisions based on thorough research, problem-solving, innovation and evidence-based practice, to achieve the objectives of the reportable incidents handling function.

To Apply
 
As this role is within a Government Department, applicants are required to hold Australian Citizenship of Australia at time of application to be considered.
 
Application requirements:
 
Please ensure you include a cover letter and CV addressing the above criteria in Word Format.
 
If you are interested in this role and meet the above criteria, please “APPLY NOW”

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.