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Blogs in DFP Recruitment

Blogs in DFP Recruitment

Absenteeism

How to reduce contact centre absenteeism?

With all the advancements in contact centre technology and practices, one challenge still remains at the forefront of day to day operations; absenteeism. The impact of absenteeism continues to undo...

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Gamification2

Gamification

Gamification is not something I was familiar with until about 6 months ago. However, it certainly seems to be to gathering some traction.For those yet to explore Gamification, it is the concept of ...

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