DFP Forum and Events

The Art of Leading Crucial Conversations

The Art of Leading Crucial Conversations

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10 October 2024 08:30 - 11:45 Marriott Hotel 515 Queen Street, Brisbane

​An essential interpersonal skill for any leader is the ability to hold crucial conversations, even in the face of challenging and emotional behaviours. Yet we know that many leaders may avoid having certain conversations which have the potential to be ‘difficult’ with the hope that the behaviour will just resolve in time.

By successfully navigating crucial conversations as a leader, you can help build trust, strengthen relationships, support wellbeing, and deliver higher levels of performance.

This interactive workshop will explore practical ways for you to prepare for - and lead - crucial conversations in the workplace.

The session will focus on:

  • Why crucial conversations matter

  • The different types of crucial conversations leaders need to be able to navigate

  • What stops leaders having crucial conversations – and why some conversations are ‘difficult’

  • Approaching crucial conversations with confidence and ways to set yourself up for success

  • Tips for communicating with hybrid and remote teams

  • A practical tool for improving your leadership conversations – the iLEADS model

  • Time to practice skills and tactics that will help you successfully navigate crucial conversations with your team

Download the Event Invitation

Attendance at the Forum is complimentary and will include full breakfast. Please RSVP to Tom Hatch on 03 8632 9952 or email thatch@dfp.com.au by Wednesday 2 October 2024.

Facilitator

Lisa Mayocchi, Principal Consultant – Yes Psychology

Lisa is a Wellbeing and Leadership specialist with more than 20 years of experience throughout Australia and the UK. Lisa is passionate about creating the right culture for sustained high performance. Trained as a psychologist and with a Doctorate in Organisational Psychology, Lisa brings a calm, confident energy to her consulting, facilitation and training, helping leaders to bring out the best in their team.

​Partnering with DFP was an incredibly positive experience. From the outset, they were proactive, professional and took the time to understand my background and career aspirations as a leader within the Mental Health sector. What truly impressed me was their insight into the healthcare sector and their strong connections with reputable employers, particularly within the Federal Government space. DFP not only helped me secure a role with long term potential but also provided a level of service that made the entire process stress free and rewarding. I highly recommend them to any clinician seeking meaningful and impactful work.

Maggie, Candidate

​DFP has been a reliable and professional partner in supporting our workforce needs. As a Federal Government agency delivering critical mental health services, it is essential that we have access to highly qualified, adaptable and dependable staff. DFP has consistently delivered on this requirement, providing us with highly suitable labour hire candidates who are not only clinically skilled but also aligned with the values required for our clients. They are responsive, reliable and we look forward to continuing our partnership.

Ben, Client

​Mel is an absolute pleasure to work with and provided us with an array of highly skilled Mental Health Clinicians and personable candidates. I cannot recommend Mel and DFP more highly.

Gail, Client

From the very first contact, Mel at DFP Health made me feel at ease. She took the time to understand not only my professional skills but also my passion for Indigenous mental health. Mel supported me every step of the way. Her genuine care, encouragement and personal touches made what could have been a daunting process feel supportive and empowering. Thanks to DFP, I have found a role that is a perfect match for my values and skills.

Ashleigh, Candidate

​From the very beginning, my DFP Consultant Mel was extremely helpful and always available to answer any question I had throughout the recruitment process. I received regular updates, often without even needing to ask, and felt genuinely cared for as an individual. 

Daria, Candidate

DFP provided a professional and supportive service and I would recommend them to anyone.

Simon Stephens, Candidate