Job description
Our State Government client is looking for AO4 Program Engagement Officer to join their Townsville team. This role will play a crucial role in supporting the Customer and Stakeholder Management (CSM) team within Northern Districts. T
The primary responsibility of this role will be to address the shortfall of specialised resources required for community engagement and communication services across Northern Districts' active and upcoming projects. Specifically, the officer will focus on building strong relationships with external stakeholders and implementing strategies to ensure successful engagement with stakeholders.
As the Program Engagement Officer, your key responsibilities are:
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
The primary responsibility of this role will be to address the shortfall of specialised resources required for community engagement and communication services across Northern Districts' active and upcoming projects. Specifically, the officer will focus on building strong relationships with external stakeholders and implementing strategies to ensure successful engagement with stakeholders.
As the Program Engagement Officer, your key responsibilities are:
- Develop and maintain strong relationships with external stakeholders,
- Update and maintain project web pages and provide analytic reports and updates as necessary.
- Develop and manage Social Pinpoint web pages to facilitate community engagement and feedback.
- Produce proactive communication materials such as media statements, flyers, construction updates, and newsletters.
- Address low-level stakeholder issues and concerns promptly and effectively.
- Manage correspondence tracker to ensure timely responses to stakeholder inquiries.
- Data Management
- Previous experience in a similar role
- High level stakeholder engagement
- Effective communication skills both verbal and written.
- High level computer skills
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.