APS4 Business Support Officer

Posted 09 June 2022
Salary$42.54 per hour
Job type Contract
DisciplineGovernment Federal

Job description

About the Organisation
Our client is an independent statutory agency that is responsible for supporting a better life for hundreds of thousands of Australians.
About the role
The APS4 Business Support Officers will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex enquiries. 
Responsibilities may include but are not limited to:
  • Supporting the Leadership Team by managing and collating data in reports and dashboards to inform strategic and operational planning.
  • Supporting staff to deliver exemplary customer service to achieve the best outcomes for participants.
  • Monitoring and actioning correspondence (email) and assigning and actioning internal work items within service standards.
  • Effectively managing and reporting on a portfolio of work within given timeframes.
  • Maintenance of organisational charts, distribution lists, templates, and records management as required.
  • Investigation, research, analysis, administrative and project support for the Leadership Team and State Manager’s office
Skills and Experience
To be successful in this role you will have proven experience in a similar role, ideally within a Government department and will demonstrate the following skills and experience:
  • Experience in office duties including coordination of the use of office facilities.
  • An understanding of how to work collaboratively to support the delivery of consistent, quality client services.
  • Strong oral and written communication skills with well-developed interpersonal skills.
  • The ability to work flexibility within a team and to communicate effectively with people at all levels to ensure the smooth, efficient and on time operation of the office.
  • A high level of proficiency in Microsoft Office software specifically with Outlook, Word, and PowerPoint – particularly the management of multiple diaries.
  • It is desirable that applicants have an understanding of or lived experience in the field of disability.
How to apply
If this role is of interest to you and you would like to know more then please don’t hesitate to contact Jane Rippingale at jrippingale@dfp.com.au 02 6162 7333

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.