Job description
- Federal Government Opportunity in Sydney CBD
- Initial 12-month contract with the possibility of extension
- $44 - $50 per hour + super
The Role
The Clinical Practice Officer will provide support in areas of financial, human resource, property and contract management and works within a quality improvement framework. They will contribute to the development and implementation of processes to maintain efficiencies and improve service delivery outcomes. They will also collaborate and connect with other regional offices, government and community services to deliver a quality, holistic service.
Typical Duties:
- In Centre Counselling Support:
- Deliver a professional, efficient and welcoming reception service
- Providing clients with appointment and SMS reminders
- Counsellor support: diary management, room bookings, administrative support
- Service Delivery Support (allocated functions may include the following tasks)
- Outreach: billing and invoicing, recruitment and on boarding support, compliance and audit checks, reports
- Groups: compliance and audit checks, event management, reports
- Community Engagement: event management, resources, reports
- Office Management and Executive Support
- Assist the Practice Manager in the supervision and work allocation to Service Support Officers
- Assist the Practice Manager in the management of the centre’s property, resources, assets and IT requirements
- Provide secretariat and administrative support for the region’s meeting schedule
- Finance and Contract Management
- Assist with managing contracts and associated documentation
- Manage the region’s clinical supervision contracts, official orders and attendance/invoice register
- Reconcile credit cards and ensure regional invoices are processed accurately and timely
- Ability to analyse customer needs and to research and make sound decisions using appropriate judgement
- Collaborate with other staff in immediate work area, across a virtual team and with other areas of the department and support/train others where needed
- In the context of a clinical team composed of allied health professionals, identify, respond to, and escalate customer aggression and/or customer interactions
- Demonstrate a high level of relevant computer literacy skills
- Ability to manage and organise work in the context of competing priorities.
- Attention to detail, especially when conducting proof of identity.
- Well-developed written skills and the ability to write in a clear and concise manner.
- Demonstrated personal resilience and ability to manage sensitive information.
- Experience working within the parameters of the Australian Public Service.
As this role sits within the Federal Government you must hold Australian Citizenship to be eligible.
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or contact Amy on (02) 9200 3671 for more information.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.