APS4 Verification Support Officer x 6

Posted 02 April 2024
Salary$43.82 per hour, Benefits: Potential for extension
Job type Contract
DisciplineAged CareCase Manager

Job description

  • Federal Government opportunity in Penrith
  • 12-month contract with the possibility of extension
  • $43.82 per hour + super
Out Federal Government Client is currently seeking multiple APS4 Verification Support Officers to join their Penrith team with service delivery implementation and enhancement.

Responsibilities may include but are not limited to:
  • Undertake appropriate case management research, using that research to inform whether non-compliance or fraud exists.
  • Conduct outbound call campaigns to participants, their representatives and providers to enquire about and verify information.
  • Identify patterns, trends or insights to analyse issues from different perspectives and draw sound conclusions from available data and information.
  • Conduct analysis and assessment of information gathered in collaboration with compliance activities and unpacking activities that pose fraudulent concerns.
  • Manage secure and sensitive data.
  • Identify areas for process improvement opportunities, contributing to team activities and providing feedback
The successful candidate will be able to demonstrate the following:
  • Strong written and verbal communication skills
  • Be curious and inquisitive, with well-developed judgment and discretion, and a strong commitment to integrity and accountability.
  • The ability to interpret and apply regulatory legislation.
  • Use organisational and time management skills, including the ability to cope with high volumes of work, meeting critical deadlines while handling sensitive issues using appropriate judgement.
  • Demonstrated experience of working with people in the health and disability sector would be advantageous.
To Apply:
In order to be considered applicants are required to hold Australian Citizenship. Candidate must also have or be willing to obtain Baseline Clearance.
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.