APS6 & EL1 Business Analyst

Posted 07 May 2024
Salary$60 - $80 per hour
LocationBrisbane
Job type Contract
DisciplineGovernment Federal
ReferenceJO-2402-491739-1

Job description

The Opportunity 

On behalf of a large Federal Government Agency based in Brisbane CBD, we are looking for Business Analysts to join the Service Design and Improvement team. These are 12 month assignments, working 37.5 hours per week (Monday to Friday) and will be paying between $60.26 and $80.34 per hour plus super based on experience. These are 60:40 hybrid opportunities.

The roles will work across multiple projects aimed at creating and implementing solutions that simplify and improve processes and outcomes. 

Responsibilities of the role include but are not limited to:
• Producing reports, interpreting data and analysing results using standard statistical techniques.
• Coordinating divisional and branch reporting requirements to monitor and track improvement and performance outcomes.
• Developing business functional requirements and resources, consistent with contractual, legislative and policy environments.
• Translating business metrics to inform internal stakeholder requirements including efficiency, improvement and performance outcomes to optimise customer experience.
• Designing and delivering workshops, communication and consultation resources that support complex systems and business information gathering and sharing.
• Establishing and implementing governance and compliance processes, dashboards and management systems to track branch and divisional performance against plans and targets.
• Implementing and maintaining audit and risk processes, controls and undertaking issues resolution.
• Evaluating the effectiveness of proposed solutions and design.
• Supporting the transition of business requirements over to build teams for development.
• Supporting verification testing of the built solution to ensure alignment to business requirements.

Key skills required for role;
  • Business process analysis: Proficiency in analysing and documenting current state versus future state process maps.
  • Requirement gathering: Ability to elicit, document and manage business requirements into Epics and User Stories
  • Problem-solving: Strong problem-solving skills to identify inefficiencies and recommend improvements
  • Testing: Ability to undertake systems testing against defined acceptance criteria during the build and testing cycles of development
  • Stakeholder engagement: Facilitating workshops with other stakeholders, Business Analysts, User Experience and User Interface (UX/UI) Designers and technology teams.
  • Risk assessment: Identifying potential issues or risks, tracking problems, recommending alternatives, and escalating issues as appropriate.
  • System thinking: Developing and maintaining subject matter expertise across new systems and processes
To Apply

As this role is with a Federal Government Agency, applicants must be Australian Citizens to be considered. 

Please click 'Apply Now' to submit your application.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
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