APS6 Senior Engagement Officer

Posted 11 May 2022
Salary$58.50 per hour
Job type Temporary
DisciplineGovernment Federal, Other

Job description

Great opportunity to work for a unique Federal Government agency, which works to support thousands of Australians living with a disability and their families. This role is offering a 12 month temporary contract, based in Robina or Brisbane CBD. 

The role:
The APS6 Provider Engagement Officer will work closely with key stakeholders including State and Local Government, providers, carers, people with disability and mainstream organisations to address local transition challenges.

Responsibilities may include but are not limited to: 

  • Being a secondary contact for providers whilst supporting provider market and provider process.
  • Engaging providers to ensure optimal satisfaction is experienced at each interaction.
  • Manage risks associated with stakeholder relationships through a proactive approach.
  • Supporting the development and promotion of the Agency resources
  • Providing general input into ministerial and parliamentary correspondence, reports and briefs.
  • Undertaking project management and delivery of provider engagement approaches.
  • Implementing and supporting regional engagement strategies intended to develop market and provider segments.
About you:
  • Experience in building relationships both with internal and external stakeholders
  • Ability to manage confidential and sensitive information
  • Experience in or knowledge of the disability sector (desirable)
  • Relevant experience with providers to people with disability is highly desirable 
  • Exceptional customer service skills
  • Strong written and verbal communication skills
  • Emotional resilience when handling challenging and sensitive issues
It is a requirement that applicants hold Australian Citizenship to apply.
If you are interested in this role, please APPLY NOW and submit your CV in MS Word Format.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.