Customer Service Coordinator

Posted 29 April 2022
Salary$60000 per annum
LocationBurleigh Heads
Job type Full time
DisciplineCustomer Service/Call Centre, Administration
ReferenceJO-2204-480949-2

Job description

We are looking for a Customer Service superstar to join our client in their head office at Burleigh Waters. You will be the central point of contact and provide an essential service to support their valued customers.

About the role
  • Responding to a variety of customer enquiries and ensuring follow up where required
  • Accurately record customer requests and information ensuring accuracy
  • Proving customers with a range of product and service information
  • Building relationships with both internal and external stakeholders to ensure an outstanding customer experience
About you

You are a customer service professional with an excellent attention to detail!

In addition you will:
  • Have excellent communication skills (both verbal and written)
  • The ability to liaise with a diverse range of customers in a professional and courteous manner
  • Be proactive in learning and ensuring you are up to date with the current products and services for customers
  • Demonstrate sound problem solving skills
  • Have excellent computer skills as well as the ability to learn new systems in an ever evolving environment
You will be working in a small team that is growing repaidly, who are fun, supportive and offer a great working environment.

Click APPLY to submit your resume now!  Interviews will commence immediately.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.