Job description
The Organisation
Locally owned an operated our client is family orientated business with a passion for the motor vehicle industry, the safety of their customers and providing excellence in service and product.
Our client provides you with the latest and greatest vehicles, which are designed to thrill, provide safety and comfort and can help meet the demands of daily life.
They have an extensive showroom featuring a range of Ford, Hyundai, Renault and LDV vehicles, including the latest models. Rest assured our client uses Genuine Parts - which are available to order from our comprehensive catalogue when servicing your vehicle.
The Opportunity
Join a team of 35 employees with a business focused on providing continuous Training and development. This opportunity is for a parts interpreter with strong customer service experience. The successful candidate will have a passion for the automotive industry and be knowledgeable with automotive parts. You will use your knowledge and problem-solving skills to assist customers with purchasing the correct parts for their vehicle. Hours of work will be Monday to Friday on a permanent fulltime basis.
The position is responsible for but not limited to:
- Assist the team including, Trade, Workshop and customers
- Accurate interpretation of all Panel and Mechanical parts
- Accurately processing all orders and enquiries
- Stock management
- Managing all customers enquiries in an efficient and timely manner
- Receipt and dispatch of parts
- Supporting the greater team to ensure maintenance and repairs are completed
- You will have a passion for the automotive industry
- Open to further development and new initiatives in the automotive industry
- Experience with customer service over the phone and face to face
- Competent with Microsoft office and data entry
- Ability to problem solve
- Effective time management skills, well organised and detail orientated
- Supportive team player
- Good communication and interpersonal skills
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.