Job description
Our client has a unique service offering and absolute dedication to customer service, which has seen the business enjoy profitable and sustainable growth for many years and cementing itself as a market leader in its field.
An exciting full-time opportunity is now available Store Trade Manager to help build and grow our clients trade business and deliver the highest level of customer service, whilst also overseeing the management of the distribution warehouse.
Key duties and responsibilities include:
• Provide in store customer service to our trade customers
• Achieve Sales and Operational targets
• Manage client queries to provide satisfactory resolutions
• Answer incoming phone calls and impart information, take orders, and assist with after sales issues, ensuring relevant information is entered into the system
• Increasing the trade database by attracting new customers to the company
• Manage procurement and price negotiation of Trade products from major suppliers
• Maintenance and development of Trade Price List
• General office administration of the trade counter & store
• Management of the Warehouse including management of trade counter and warehouse staff, upkeep, organisation of transport for good dispatch and assistance when required
To be successful in this position you will need to possess the following skills and attributes:
• Strong customer service skills
• Great communication and influencing skills
• Ability to perform well under pressure with strong organisational skills
• Strong attention to detail
• Be computer literate and process savvy
• Be capable of working responsibly and autonomously
• Can do and positive attitude
As a hands-on, pro-active candidate you will thrive on the opportunity to make this position your own and willing to learn and grow the business. Experience in the construction industry and sales administration will be highly regarded although not essential.
This is an immediate start position, so please submit your application today!
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.
An exciting full-time opportunity is now available Store Trade Manager to help build and grow our clients trade business and deliver the highest level of customer service, whilst also overseeing the management of the distribution warehouse.
Key duties and responsibilities include:
• Provide in store customer service to our trade customers
• Achieve Sales and Operational targets
• Manage client queries to provide satisfactory resolutions
• Answer incoming phone calls and impart information, take orders, and assist with after sales issues, ensuring relevant information is entered into the system
• Increasing the trade database by attracting new customers to the company
• Manage procurement and price negotiation of Trade products from major suppliers
• Maintenance and development of Trade Price List
• General office administration of the trade counter & store
• Management of the Warehouse including management of trade counter and warehouse staff, upkeep, organisation of transport for good dispatch and assistance when required
To be successful in this position you will need to possess the following skills and attributes:
• Strong customer service skills
• Great communication and influencing skills
• Ability to perform well under pressure with strong organisational skills
• Strong attention to detail
• Be computer literate and process savvy
• Be capable of working responsibly and autonomously
• Can do and positive attitude
As a hands-on, pro-active candidate you will thrive on the opportunity to make this position your own and willing to learn and grow the business. Experience in the construction industry and sales administration will be highly regarded although not essential.
This is an immediate start position, so please submit your application today!
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Note: You may be required to provide evidence of your COVID-19 vaccination status.