Job description
The Organisation
Our client has a long history of providing services for children and youth people unable to live with their family and to young people at risk and individuals and families who are experiencing housing stress or homelessness.
The Opportunity
The team leader will develop, lead, and supervise a team of staff who support and assist youth that have been living in residential care into independent living.
The Supporting transitions teams’ purpose is to empower the voice of individuals and to support and promote positive change as they are the experts in their own lives.
Responsibilities:
- Effectively manage multiple and dynamic workloads whilst prioritising competing demands.
- Oversee a team of case managers, support workers, and casual workers to ensure that they facilitate positive outcomes.
- Perform administrative duties such as managing participant records and statistical data, preparing routine reports, managing resources and budgets, and analysing information/data.
- Liaise with government, non-government and community organisations including DFFH.
- Respond to inquiries or complaints in relation to service delivery and escalate these to program and regional management as required.
- you will be responsible for monitoring and evaluating service outcomes, identifying areas for improvement, and implementing strategies to enhance service delivery and client satisfaction.
- Interact with members of the public who may display a wide range of emotional expressions, including parents, significant others, family members, advocates, doctors, and police.
About you:
- Qualification – hold relevant diploma or degree must have experience within sector and have experience in leading a team.
- Current drivers’ licence with own fully insured vehicle.
- Available to work fulltime with some on call duties providing back up to the organisation.
- Passionate about helping and making a positive impact in the lives of others.
- Demonstrated working knowledge of the principles and theory of child protection and how the legislative framework governs practice and primary intervention with families.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with the ability to think outside the box in complex situations.
***The successful candidate will need to undergo a background check and Working with Childrens check prior to any offer of employment.
APPLY NOW or for any enquiries, please contact Janelle at DFP Recruitment Services on 03 5176 3140. Your confidentiality is assured.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.