Technical Director - Events

Posted 31 October 2023
Salary$550 - $576 per day
LocationNew South Wales
Job type Full time
DisciplineTechnical Support & Help DeskIT & Telecommunications

Job description

A fantastic opportunity has arisen to join Telstra as an Events AV Technical director starting immediately! This will be an onsite role located in Sydney CBD for 12 months.

Exciting Opportunity at Telstra: Join Us as Events Technical Director in Sydney CBD!

Are you ready to embark on an incredible journey with Telstra? We have a remarkable opening for an Events Technical Director, and we're looking for someone to step into this role immediately. Based in the heart of Sydney's CBD, this onsite position will be a 12-month adventure you won't want to miss.

About the Role:

As the Events Technical Director, you'll play a pivotal role in delivering exceptional technical excellence for activities conducted at the Customer Insight Centre (CIC) in Sydney. Working collaboratively with key stakeholders across the organization, you'll be instrumental in creating world-class customer experiences and events. Your role will involve close collaboration with our Experiential Operate team and engagement with every facet of our business, enabling the development of cutting-edge, digital-first approaches designed to inform, inspire, and captivate our customers.

Key Responsibilities:

Serve as the go-to Technical Director for events and productions held at the Sydney CIC, offering expert technical guidance and support to both internal and external customers.

· Event Planning and Execution. Strategically plan and impeccably execute all technical aspects of large-scale hybrid and virtual events, as well as broadcast productions

· Provide expert support for Technical, Virtual Platform, Video Conferencing, and AV system requirements during customer demonstrations, meetings, and major CIC events.

· Be the first point of contact for technical issues and equipment failures within the CIC, conducting immediate assessments and diagnostics to determine optimal solutions.

· Work closely with external suppliers and providers to efficiently address technical issues

· Lead projects to introduce innovative technical solutions within the CIC, continuously exploring opportunities for enhancement. Offer support to users, Proof of Concept (POC) teams, and technology partners for new initiatives.

· Fault Reporting and Recommendations

· Follow best practices, policies, and procedures within the CIC to ensure operational excellence and a proactive approach to maintaining operational technologies.

· Documentation Management

· Inventory Control

· Offer operational support for events outside of regular working hours as required, ensuring the technical success of all CIC activities.

Qualifications and Experience:

Highly desirable technical tertiary education

· Minimum of 4 years' experience in event AV and broadcast environments

· Preferred experience working as a technical director with an AV production organization

· Exceptional problem-solving and diagnostic skills for swift technical issue resolution

· Proficiency in virtual and hybrid event delivery

· Strong knowledge of video standards, including routing and mixing

· Background in audio patching and mixing within corporate and broadcast environments

· Preferable knowledge of networking and video conferencing

· Demonstrated capacity to plan individual and functional workload activities

· Aptitude for identifying and implementing innovative solutions to operational challenges

· Self-management skills with the ability to work effectively with minimal supervision

If this opportunity aligns with your skills and aspirations, seize the moment and apply now using the link below! Join Telstra on this exciting journey toward delivering exceptional experiences to our customers. 
For a confidential conversation please contact Brooke at DFP Recruitment Mulgrave on 03 8545 7502. 

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.