Job description
We are seeking experienced Case Managers to join our Federal Government client, in a leadership role, based in Brisbane. These opportunities are at the APS6 equivalent, paying $60.26/ hour plus super, on a 12-month contract.
The Role
The APS6 Case Manager is accountable to undertake complex work guided by legislation, policies, procedures, standards, methodologies and precedents.
This is a leadership position which will have delegated authority and responsibility to resolve issues and risks across a range of activities. The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team.
Key Responsibilities:
The APS6 Case Management position will be responsible for a range of activities, including:
As this role is within the Federal Government, applicants are required to be Australian Citizens. If you are interested in this role, please APPLY NOW or call DFP Recruitment on 07 3239 2500 for further information.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
The Role
The APS6 Case Manager is accountable to undertake complex work guided by legislation, policies, procedures, standards, methodologies and precedents.
This is a leadership position which will have delegated authority and responsibility to resolve issues and risks across a range of activities. The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team.
Key Responsibilities:
The APS6 Case Management position will be responsible for a range of activities, including:
- Maintaining contact with internal and external stakeholders, providing detailed technical, professional, policy, operational support and advice on complex, difficult or sensitive issues.
- Undertaking end to end case management activities, with appropriate line manager input and oversight.
- Resolving matters through case management of AAT applications
- Undertaking case management of complex AAT matters, undertaking analysis and developing options for early resolution.
- Obtaining necessary information and advice for the effective resolution of AAT matters.
- Applying alternate dispute resolution methods and advocacy skills, resolving applications and reviews, in keeping with the model litigant principles.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priority and risk matters, including risks that impact the participant, Scheme sustainability and the Department.
- Preparing and building participant plans to reflect funded supports.
- Qualifications in law or related discipline will be reviewed favourably
- Previous experience within a similar role
- Demonstrate the ability to deliver outcomes and manage workloads to meet timeframes
- Demonstrate the ability to make sound judgements and develop options to solve problems
- Strong communication and relationship skills
- Ability to prepare documents, such as those that explain a position under legislation
- Ability to listen and communicate clearly and effectively
As this role is within the Federal Government, applicants are required to be Australian Citizens. If you are interested in this role, please APPLY NOW or call DFP Recruitment on 07 3239 2500 for further information.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
