APS6 Case Management - NSW & VIC

• Locations: Parramatta (NSW), Surry Hills (NSW), Richmond (VIC), and Geelong (VIC)
• Salary: APS6 - $60.26/hour + super
• Contract: 6-month contract with possibility of extension
• Work Arrangements: Hybrid arrangement with 2 days WFH
• Pay: Weekly

Our Client is a Federal Government body that supports Australians and their families by valuing a positive contemporary attitude to disability.

Role Overview:
 
The APS6 Case Management has reasonable autonomy and accountability to exercise both initiative and judgment to interpret legislation and policy, in the application of practices and procedures to achieve outcomes within the functions.
 
Responsibilities may include but are not limited to:

• Undertaking end to end case management activities.
• Obtaining necessary information and advice to effectively resolve AAT matters.
• Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
• Applying alternate dispute resolution methods and advocacy skills to resolve applications.
• Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
• Preparing documents detailing resolution options and outcomes at meetings.
• Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and our client.
• Preparing and maintaining electronic record keeping.

The successful candidate will be able to demonstrate the following:

• Experience in individual case management, particularly involving risk and vulnerable participants.
• Proficient in interpreting information and legislation to reach agreed resolutions.
• Strong decision-making skills, with the ability to justify decisions based on evidence.
• Knowledgeable about supports for people with disabilities.
• Effective at engaging with a diverse range of people.
• Demonstrated ability to achieve individual and team goals and targets.

To Apply:
 
In order to be considered applicants are required to hold an Australian Citizenship.
 
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Ankita on 0292003683 for more information.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.