Job description
Customer Service & Administration Officer
$40/hr Casual | Immediate Start | Full-Time Contract (26 May – 30 June 2025) - Casual assignment in that there are no leave entitlements and the casual loading is already included in the hourly rate provided.
DFP Recruitment is a preferred supplier to local government and public sector organisations across WA. We are currently recruiting on behalf of a well-established Local Government Authority for an experienced Customer Service & Administration Officer to join their team for a full-time temporary assignment.
This is a great short-term opportunity for someone with strong administrative and customer service skills, available to hit the ground running in a busy front-facing team.
Key Details:
If you meet the requirements and are available for this short-term contract, please submit your updated resume today.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
$40/hr Casual | Immediate Start | Full-Time Contract (26 May – 30 June 2025) - Casual assignment in that there are no leave entitlements and the casual loading is already included in the hourly rate provided.
DFP Recruitment is a preferred supplier to local government and public sector organisations across WA. We are currently recruiting on behalf of a well-established Local Government Authority for an experienced Customer Service & Administration Officer to join their team for a full-time temporary assignment.
This is a great short-term opportunity for someone with strong administrative and customer service skills, available to hit the ground running in a busy front-facing team.
Key Details:
- Start Date: ASAP
- Location: Eastern Suburbs (Civic Centre)
- Hours: Monday – Friday, 8:00am – 5:00pm (1hr lunch break)
- Duration: Until 30 June 2025
- Rate: $40/hour (inclusive of casual loading)
- Handle incoming calls and operate a busy switchboard, directing enquiries to the appropriate department.
- Provide high-quality customer service at the front counter and over the phone.
- Assist with general administrative support, including registering applications, preparing correspondence, and data entry.
- Support internal departments such as Building, Planning, and Health Services with document processing and records management.
- Maintain up-to-date customer information, brochures, and internal directories.
- Assist with the coordination of resident information packs and promotional materials.
- Previous experience in a front-line customer service role and administrative support.
- Experience operating a switchboard and handling high volumes of enquiries.
- Strong communication and interpersonal skills with a calm and professional manner.
- Proficiency in Microsoft Office (Word, Outlook, Excel).
- Ability to manage multiple tasks, prioritise effectively, and maintain confidentiality.
- A valid National Police Clearance (within 12 months) or willingness to obtain one.
If you meet the requirements and are available for this short-term contract, please submit your updated resume today.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
