Customer Service Coordinator

Posted 15 July 2022
Salary$56000 per annum
LocationCanberra
Job type Full time
DisciplineCustomer Service, Real Estate & Property
ReferenceJO-2207-482536

Job description

About the Organisation
 
Our client offers a combination of modern facilities and social opportunities for students to make the most of their university years.
 
About the role
 
As a Customer Service Coordinator, you will:
  • Assist all prospective residents/residents and their guests in the most efficient and professional manner, exceeding expectations and delivering a high standard of customer service
  • Operate the day-to-day front desk reception with a focus on customer service
  • Monitor and report concern regarding resident safety and wellbeing and escalate as required
  • Assist with leasing and the ongoing property management of units
  • Take responsibility for the processing of end of shift balance
  • Operate the computer software system and all other computer equipment in the front office efficiently and effectively
  • Other duties as required
Skills and Experience

Applicants MUST be Austyralian Citizens to apply.
  • National police check required
  • Experince in an accommodation/administration position desirable
  • Strong customer service and data entry skills
How to apply
 
If this role is of interest to you and you would like to know more then please don’t hesitate to contact Lexi Pappas at lpappas@dfp.com.au 02 6162 7311

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.