Inbound Customer Service Consultants

Posted 24 October 2023
Salary$34.57 per hour
Job type Temporary
DisciplineCall Centre OperatorCustomer Service

Job description

Multiple inbound customer service opportunities with a leading Australian health insurance provider. Utilise your retail, hospitality or contact centre experience. Flexibility to work from home within a newly created Perth team!

 Our client is a leading Australian Health Insurance provider, offering opportunities for experienced customer service professionals to join their growing team!

 You will manage inbound enquiries from existing members, providing exceptional service, and matching the products that suit their needs best. Comprehensive training is provided and is coupled with a supportive team environment to achieve great success.

 What's in it for you?

  • 8 weeks paid training and supportive team environment.
  • Flexible work from home arrangement
  • Employee benefits including:
    • Subsidised banking and health insurance products
    • Employee wellbeing and health programs
    • Discounts on retail products and services
 What we are looking for:
  • Previous customer service experience in either a retail, hospitality, or phone-based environment.
  • Previus experience in Working from Home is strongly prefered
  • An interest in health and passion for helping customers.
  • Self-motivation and enjoy working towards team KPI’s.
  • Ability to commit to a Monday - Friday roster with shift times suitable for WA candidates
  • Proficiency with navigating multiple systems.
  • Strong written and verbal communication skills.
Preferred candidates will be required to successfully pass background checks (including police checks, reference checks) 

If you would like to be considered for this exciting opportunity, then please apply NOW as applications close Sunday 29th October 2023

For further enquiries, please contact Harley via email at

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.