Information Technology Support Officer

Posted 06 May 2022
Salary$35 - $40 per hour
Job type Casual
DisciplineInformation Technology

Job description

DFP Recruitment are looking for an experienced APS3 Information Technology Support Officer to join our client within a Federal Government Department located in Perth CBD. The role is working fulltime initially on a 6-month assignment with strong view of extension.

About the Role

As an Information Technology Support Officer, you will undertake a range of IT duties across the department. The duties of the role will include, but are not limited to:

You will be required to assist the team with Litigation Support

• Case Preparation
• Multimedia file & content editing: both Audio & Video
• Perform routine checks of Server Room Infrastructure and report findings
• Provide support for the IT Service Desk in Level 1 operations
• Perform diagnostics for resolution of operating systems, software, and applications
• Research & report to IT team on various IT related issues & requests
• Ensure adherence to the IT security requirements & related policies

They will be responsible for the Installation and maintenance of hardware (specifically):

• MFDs (multi-function devices)
• PCs
• Laptops
• Telephones
• Provision new Standard Operating Environment for Laptops, PCs, and perform associated software updates

As needed, assist the team with Litigation Requirements in Court

• Liaise with court staff personnel
• Audio Visual setup and court room configuration
• Technical Software Support & break-fix

To Apply
As this role is within a Government Department, applicants are required to hold Australian Citizenship at time of application to be considered.

If you are interested in this role, please “APPLY NOW” please ensure you include a cover letter and CV addressing the above criteria in Word Format.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.