Crucial Conversations  

Developing a team culture of courageous and crucial conversations 

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The ability to hold crucial leadership conversations, even in the face of challenging and emotional behaviours, is one of the essential interpersonal skills for leaders. Yet we know that many leaders may avoid certain conversations, which have the potential to be ‘difficult’ with a hope that the behaviour and the ‘personalities’ will just resolve in time. Often the result is escalating concerns in behaviour, performance or wellbeing.

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This session will cover: 

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• Understanding how effective conversations build relationships, performance and wellbeing in workplace.  

• An overview of the primary crucial conversations leaders will need to have (i.e. giving feedback, supportive check-ins, responding to concerns, rebridging strained relationships). 

• Discussion on what stops leaders from having crucial conversations and why some conversations are ‘difficult’.

• How to develop the courage and confidence to step up and start a crucial conversation.

• The power of the Fierce Conversation Structure (demonstration).  

• How to tackle your most pressing issue today and ways to build a culture of constructive conversations. 

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This session will provide you with the opportunity to explore a range of strategies you can implement immediately.

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Download the event invitation

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Facilitators

Kash Thomson is a Psychologist with 25 years of diverse experience, including training, employee wellbeing, organisational consulting, program development, clinical therapy and management. He and his team have supported workplaces through natural disasters, change and challenge – and currently providing expert advice and support to leaders and workplaces dealing with impact of COVID-19. 

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