Job description
Are you an experienced Service Maintenance Coordinator with strong contract administration skills and a background in facilities or asset management? We’re currently seeking an AO5/1-level professional to join a reputable Queensland Government team based in Cairns. This is a fantastic opportunity for someone who thrives in a high-paced environment, is technically astute, and is confident liaising with contractors, stakeholders, and internal teams.
Key Responsibilities:
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
Key Responsibilities:
- Monitor, review, and report on project and contract delivery standards using work order management systems such as Ellipse.
- Manage service contracts across various preventative maintenance activities, including contractor and trade supervision.
- Maintain detailed and accurate equipment and system records in Ellipse; manage data reporting and documentation via Excel and Word.
- Report to stakeholders on project delivery, service quality, and expenditure tracking.
- Liaise with industry partners, suppliers, and internal stakeholders to ensure timely, quality service delivery.
- Lead and participate in Workplace Health and Safety (WHS) audits; conduct regular site inspections.
- Interpret and apply technical specifications and service frequency requirements in the maintenance coordination process.
- Deliver exceptional customer service to QBuild clients, supporting project goals and compliance obligations.
- Respond to correspondence and inquiries promptly, escalating as needed and providing accurate, timely responses.
- Contribute to procedure development, register maintenance, and general administrative functions.
- Assist in the development of technical documentation, manuals, and procedural updates to ensure consistency and compliance.
- Previous experience with Ellipse or similar asset/work order management systems (highly desirable).
- Proficient in Microsoft Excel, Word, and PowerPoint.
- Strong experience in contract administration and contractor coordination.
- Sound understanding of technical building services, specifications, and WHS principles.
- Exceptional stakeholder engagement and communication skills.
- Demonstrated ability to multitask and manage competing deadlines.
- Strong organisational, documentation, and report-writing skills.
- Prior experience in Queensland Government or related public sector environment (advantageous).
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
