Job description
- Federal Government Opportunity in Coffs Harbour
- $43 per hour + super
- 12 month labour hire contract with the possibility of extension
The Application Support Officer provides procedural, clerical and administrative support for the local office and is responsible for ensuring that applications and certifications are compliant with relevant regulatory frameworks.
Responsibilities include:
- Enter data into the Certification and Pilotage System (CPS) and Customer Relations Management (CRM) system applications
- Conduct initial and qualifying sea service assessments
- Maintain records in accordance with policy
- Assist with immigration assessments
- Process applications and complete verifications of certificates of competency
- Authorise near coastal certificates of competency and renewals, as directed
- Maintain an understanding and knowledge of relevant procedures and regulations
- Provide assistance and advice to clients and stakeholders who are seeking a certificate
- Propose, plan and execute ideas for continuous improvement and change management
- When required assist the staff in other regional offices, Canberra and Coffs Harbour
- Participate and assist in meetings by attendance, act as chair, record and archive
- Works well in a team environment
- Flexible with learning
- Familiarity with corporate systems
- Strong understanding of the need for file management protocols
- Ability to use Microsoft suite of office applications
- Strong attention to details
- Ability to understand and analyse legislation and regulations
- Ability to follow processes and procedures
In order to be considered applicants are required to hold an Australian Citizenship and if successful will be required undergo a Federal Government Security Process.
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Amy on (02) 9200 3671 for more information.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
