Job description
Are you passionate about supporting people and driving positive program outcomes? We are seeking an organised, proactive Program Coordinator / Case Support Specialist to join a dedicated team focused on delivering high-impact government-funded services. This is an exciting opportunity to be part of a collaborative environment where your work helps shape meaningful outcomes for individuals and communities.
Brisbane, QLD (Hybrid up to 4 days per week)
8.30am - 4.30pm Monday - Friday
Competitive remuneration - $65 per hour + super
About the Role
In this role, you will support the delivery of key programs that align with policy and strategic priorities. You will work closely with stakeholders, contribute to continuous improvement practices, and help ensure services are delivered professionally and efficiently.
You’ll play a pivotal part in ensuring clients are supported through tailored case support activities, quality program coordination, and strong stakeholder engagement.
Key Responsibilities
Ready to take the next step in your career?
Submit your application via the available link ASAP. Interviews will commence immediately.
#scr-casandra-hogan
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
Â
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Â
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume. Â
Brisbane, QLD (Hybrid up to 4 days per week)
8.30am - 4.30pm Monday - Friday
Competitive remuneration - $65 per hour + super
About the Role
In this role, you will support the delivery of key programs that align with policy and strategic priorities. You will work closely with stakeholders, contribute to continuous improvement practices, and help ensure services are delivered professionally and efficiently.
You’ll play a pivotal part in ensuring clients are supported through tailored case support activities, quality program coordination, and strong stakeholder engagement.
Key Responsibilities
- Deliver high-quality case support and program coordination activities in line with legislative and policy requirements.
- Engage with clients to understand needs, monitor progress and ensure service delivery aligns with program objectives.
- Prepare accurate and timely documentation including progress reports, correspondence and briefings.
- Build and maintain effective working relationships with internal teams, external partners, and community stakeholders.
- Identify process improvements and contribute to team initiatives aimed at enhancing outcomes and service efficiency.
- Previous experience in case support, program coordination, community services or related roles.
- Strong communication skills — written and verbal — with the ability to produce clear, concise reports.
- Excellent organisational skills with the ability to prioritise competing tasks and manage time effectively.
- A collaborative approach with the ability to work autonomously and as part of a team.
- Experience interpreting policies and applying guidelines in a practical setting.
- Leadership experience in a similiar position
- A supportive hybrid work model that combines office and remote work flexibility. (4 days WFH per week following training)
- Structured professional development and networking opportunities.
- The chance to contribute to programs that genuinely support individuals and families.
- A dynamic, people-focused work environment with a culture of collaboration and innovation.
- Competitive hourly rate - $65 + super.
- Assignment through to 30th June 2026 with view to extension.
Ready to take the next step in your career?
Submit your application via the available link ASAP. Interviews will commence immediately.
#scr-casandra-hogan
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
Â
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Â
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume. Â
