Claims Advisory

• Role: Claims Advisory Analyst
• Location: Hybrid – Barangaroo, Sydney (3 days in office)
• Contract Length: Until June 2026
• Working Hours: Monday to Friday, 35 hours/week
• Pay Rate: $400/day + super

Are you a detail-oriented claims professional with 3-5 years’ insurance background and experience in Property and Liability claims? This hands-on role requires strong escalation management and prioritisation skills. Join a global leader in risk management and insurance as a Claims Advisory Analyst in Sydney.
 
This role offers the chance to work with middle-market to large clients, ensuring the effective handling of medium-value and moderately complex claims.
 
Key Responsibilities:

• Review incoming claim notifications and documentation; identify potential issues and escalate as required
• Determine coverage for medium complexity claims and liaise with insurers to support clients
• Ensure adherence to claims protocols and support efficient claim resolution
• Manage policy interpretation and seek advice for uncertain coverage areas
• Handle client queries related to specific claims, providing timely updates and issue resolution
• Communicate with insurers, clients, and internal teams for updates, instructions, and reporting
• Assist in claims collection from insurers and maintain accurate records of settlements
• Support Claims Advocates by escalating technical or complex matters as needed

The Ideal Candidate Will Have:

• 3-5 years insurance background, ideally in Property and Liability claims
• Experience handling escalations in a fast-paced environment
• Strong understanding of insurance policy coverage and claims processes
• Excellent communication skills and a client-focused approach
• Ability to work independently on medium-value claims and collaborate with the team
• Well-organised with attention to detail and strong time management

To Apply:
 
To be eligible it is essential that applicants hold Working Rights within Australia as a Permanent Resident or Citizen and will undergo a Criminal Record check prior to commencement.
 
If you are interested in this role, please do APPLY NOW or call Ankita on 02 9200 3683 for more information.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
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